Faulty / Damaged
Discs
If you're having problems your discs then please read
through the following suggestions before returning the
disc.
The Disc spins in the drive and then does
nothing
Your computer may not be set to auto-run
discs. To run the disc, double click on 'My
Computer', right click the disc icon, highlight
autorun/autoplay and left click. The disc interface will now
run.
DVD playback problems
If you're having playback problems with our DVDs' it
is more than likely that you have
'GDR8161B
' somewhere in
the model number of your DVD drive. If your drive has this
model number then click here
to download the firmware update.
Please note that DVDs' will not
play in CD drives
.
Faulty disc?
If you've picked up a copy of a magazine and found that the
coverdisc was damaged, please fill in the
form below stating the fault, the name of the magazine, issue
number and your address.
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